Home > Terms and Conditions

TERMS & CONDITIONS

THE TERMINOLOGY

The terms “Company” “We”, “Us” and “Our” refer to Bhutan Travelers, a tour operator registered and licensed by the Ministry of Trade and Industry, Royal Government of Bhutan. All trips are offered based on Bhutan Travelers’ standard terms and conditions under the Tourism Council of Bhutan’s set Guidelines for Operating Tours in Bhutan. You are expected to review the terms and conditions carefully prior to confirming your trip with us. Once confirmed, we will assume that you abide by our Terms and Conditions.

TOUR CANCELLATION POLICY

The tour cancellation policy is as follow:

90 days+           100% refund of trip cost30-89 days        75% refund of trip cost15-29 days         50% refund of trip cost00-14 days        100% cancellation fee

FLIGHT CANCELLATION POLICY

The flight cancellation policy is as follow:

30 days+          90% refund of ticket cost10-29 days       75% refund of ticket cost04-09 days      50% refund of ticket cost00-03 days      100% cancellation fee

Note: No refund permitted for rescheduled ticket. Fee applicable for date change.

TRAVEL INSURANCE

All visitors are encouraged to insure themselves for their tour to Bhutan. Bhutan Travelers does not provide insurance coverage for your trip and hence it is not included in our tour cost. Travel insurance should be obtained from your country of residence before the commencement of your trip. You may also wish to insure your travel against delays due to weather conditions.

LIABILITY

Bhutan Travelers will not be held liable for any illness, injury or death sustained during a tour or trekking. Bhutan Travelers also assumes no responsibility for any delays, cancellations, additional expenses, damage or loss of any kind due to circumstances beyond our control.
Bhutan Travelers shall not be held responsible for cancellation arising from force majeure – event such as natural calamity, national emergency, civil strife, war or acts of terrorism that effectively hampers carrying out the trip.

CHANGE OF ITINERARIES

A change in itinerary is sometimes unavoidable due to the weather and road conditions. Bhutan Travelers reserves the right to change the itinerary for any reason that we may deem it necessary for carrying out the trip.

DELAYED DEPARTURE AND ARRIVAL

Delays in departure and arrivals are sometimes unavoidable for the same reasons. As the airline Druk Air depends on visual landing in Bhutan , a clear sky and weather condition is required for Druk Air to land in Paro. Similarly, road blocks can occur after heavy rainfall in the monsoon and can delay travel on the road.

TEXT AND PHOTOGRAPHS

Wall photographs and text on this website are copyrighted by Bhutan Travelers. It is protected by the copyright laws of the Royal Government of Bhutan and other applicable international copyright laws, and may not be copied, duplicated or reproduced in any form without prior permission of Bhutan Travelers.

TRADEMARK ISSUE

“Bhutan Travelers” is a trademark of the company Bhutan Travelers in Bhutan and other countries. It is protected by the Royal Government of Bhutan and international trademark laws, and use of the trademark in connection with any other goods or services that is not Bhutan Traveler’s or that is likely to cause confusion to clients is prohibited.